Support Services

There are a number of different resources and services available to help keep our community safe and provide support to community members.

Please refer to the services below for more information.

On Campus

York University Community Safety Council

The CSC is an advisory body to the President comprised of students, faculty, and staff with a focus on safety outcomes, practices, and policies.  The Council works collaboratively and proactively to amplify issues, to facilitate coordination of safety related initiatives, to focus attention of relevant administrative bodies, and to provide a forum for discussion of emerging challenges relating to safety.

Access Centre

The YFS Access Centre strives to identify and take action around issues of concern for students with mental, learning and physical disabilities by providing advocacy, services, social networks, resources and a safe space.

Aboriginal Student Services

The Centre for Aboriginal Student Services (CASS) contributes in nourishing a diverse and inclusive Aboriginal community within the broader York University community. We provide a community space that offers culturally appropriate support services and programs with the desire of empowering Aboriginal students with a sense of belonging that further enables their success throughout their post-secondary studies. The Centre for Aboriginal Student Services supports educational initiatives to encourage the awareness, understanding, acceptance and growth of the Aboriginal community on-campus and, as well, to enrich the overall York University community.

Centre for Women and Trans People

The Centre for Women and Trans People is a student-funded, collectively run, volunteer-driven organization at York University. The Centre is a progressive, pro-choice, anti-racist, queer-positive, trans-positive, feminist organization.

Disability Services

Counselling and Disability Services provides a range of essential counselling and disability-related services. The primary aim is to help students realize, develop and fulfill their personal and academic potential in order to maximally benefit from their university experience.

Learning Disability Services provides educational support to university students with documented learning disabilities, attention disorders, and autism spectrum disorders.

Mental Health Disability Services provides educational support to university students with mental health disabilities.

Physical, Sensory & Medical Disability Services provides educational support to university students with physical, sensory & medical disabilities.

Employee Wellness

Information regarding employee well being, including facilitation and implementation of return to work programs can be found on the Employee Well Being website.

The Employee Assistance Program (EAP) is available to all non-academic permanent employees through Shepell.fgi. Your EAP is a confidential service that can help solve a number of problems and challenges in your life and is available 24 hours a day, seven days a week.

For any other human resource related questions, please visit the Human Resources website.

Food Bank

The YFS Food Bank, Food4Thought is the only on-campus food bank at York University and is a member agency of the North York Harvest Food Bank allowing for regular deliveries of replenishments.  All students are welcome to use this service, including students who have finished their meal plan or members of the student community looking for healthy food options. It is located in room 337 of the Student Centre.

goSAFE

goSAFE is a complimentary service provided by York University to help students, faculty, staff and their guests get safely from one on-campus location to another. goSAFE staff members will meet you at campus bus stops, parking lots, buildings and/or residences and safely accompany you to your destination.

Harassment & Discrimination

Community and Legal Aid Services Program (CLASP) is an interdisciplinary Student Legal Aid Service Society with students from Osgoode Hall Law School and the School of Social Work at York University. Under the supervision of lawyers and the Community Outreach Counsellor, students give client referrals, summary advice, and representation.

Osgoode Mediation Centre (OMC) is a dedicated group of law students from Osgoode Hall Law School in Toronto, Ontario, Canada providing Free Mediation Services and Conflict Resolution Training to the community surrounding York University with specialization in Youth Conflict, Housing Conflict and Family Conflict.

Lost and Found

The Lost and Found office is operated by goSAFE Staff.

York University Lost & Found (Keele Campus)

Location: South Ross Building, Room 107 (Vari Hall / Ross link)
Phone: 416-736-2100 extension 33369
E-Mail: lost@yorku.ca
Hours:
Monday to Friday — 11:30am to 4:00pm
Wednesday & Thursday - 5:00pm to 7:00pm

NOTE: Lost & Found is closed on all statutory holidays, as well as any University closures.

York University Lost & Found (Glendon) Campus)

Please visit the Security Services wicket at the Security / Parking / goSAFE office, connected to the Student Housing office.

Mature & Part-Time Student Information

The Atkinson Centre for Mature and Part-Time Students, (ACMAPS) which opened in August 2007, was established to provide a pan-university physical and philosophical home for mature and part-time students. The mandate of the centre includes raising awareness of issues that affect mature and part-time students across the university, leading and facilitating initiatives responding to the needs of these students, and advocating on their behalf.

Mental Health and Wellness Resources on Campus

Find mental health and wellness resources on and off campus, event information and wellness tips.

Occupational Health & Safety

Occupational Health and Safety provides a number of occupational health and safety programs services to employees of the University.

The Why Work Alone Program offered in conjunction with Security Services, is offered to those working at night. You can contact Security Services and a security operator will arrange to phone hourly or to have a Security Official visit you periodically.

Office of the Ombudsperson

The role of the York University Ombudsperson is to provide an impartial and confidential service to assist current members of York University (students, faculty and staff) who have been unable to resolve their concerns about University authorities application of York University policies, procedures and/or practices.

Personal Counselling

Personal Counselling Services (PCS), which is located within Counselling & Disability Services (CDS), provides a range of counselling services to all York students including: individual, couples, and group counselling, personal development workshops, and crisis intervention.

Sexual Violence

Sexual Violence Response Office is the recommended first point of contact for survivors who have experienced sexual violence and will support all members of the York Community, including students, staff, and faculty. The Office can outline complaint processes, academic/workplace accommodations, supports, and resources available.

If someone discloses an instance of sexual violence, direct or offer to accompany them to the Sexual Violence Response Office (W128 Bennett Centre for Student Services, 416-736-5211, svro@yorku.ca).

Sexual Assault Survivors Support Line and Leadership (SASSL) The Sexual Assault Survivor's Support Line and Leadership (SASSL) provides unbiased and non-judgmental peer support and referrals to survivors of sexual violence 24/7.

Student Community Relations

The Office of Student Community Relations (OSCR) is committed to fostering student success by upholding the behavioural expectations outlined in the Code of Student Rights and Responsibilities. OSCR strives to build community by providing advice, referrals, education, alternate dispute resolution methods, local adjudication, the University Tribunal process, critical incident support and student leadership opportunities.

Student Unions

The York Federation of Students (YFS) offers services for undergraduate students including academic advocacy, a health and dental plan, various campaigns as well as discounted TTC passes and event tickets.

The York University Graduate Students' Association (YUGSA) is organized around principles of accessibility, social justice, and equity as it works to improve the learning, teaching, and working environments for all graduate students at York University. The YUGSA is dedicated to providing advocacy and support to all members across various graduate departments on this campus. As a student union, the YUGSA is committed to representing graduate students’ diverse interests and defending and advancing students’ and workers’ rights across and beyond York’s campuses.

Student Wellness

Health Education and Promotion plans programs on and around campus focusing on health topics relevant to university students. Events are hosted to raise awareness about health issues, health solutions, and resources and organizations where students can seek out support.

TBLGAY (Trans Bi Lesbian Gay Asexual at York)

TBLGAY offers resources and support for the LGBTQ community in and around the York University campus.

Off-Campus Community Resources

211Ontario.ca provides comprehensive, accurate and up-to-date information on community, social, health and related government services provided by nonprofit, community-based organizations or the public sector.